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I tried with "add profile" instead of prepare. US Desc: The operation is no longer available. After clicking Stop I just get a single log entry 15:47:53.177 .AirTrafficService: ERROR - 0ms - : cannot call fetchOperationProgressForOperationID:reply: because: NSError: 0x7fca30d3eb60ĭesc : The operation is no longer available. I enabled logging with defaults write LogLevel ALLĪfter starting the "prepare" I get the error without any log entries. WiFi with just the SSID (no security.).I tried as suggested with a minimal profile How can I debug the problem? Is there a way to see a better error description or to validate the profile?

#Apple configurator provisional enrollment failed install

When I install the profile or prepare the Apple TV via Apple Configurator (USB) I just get that the profile is invalid I set up the mandatory "General" settings

The Apple TV asks for a profile so I am trying to configure one. Cortado Server users use their access data (email address and company password) for the domain.I am trying to configure Wi-Fi on an Apple TV 2 with WPA2 Enterprise. Cortado MDM users must then register with invitation email in My Cortado. The user has to be imported into the Administration Portal beforehand for this (see Cortado MDM or Cortado Server). Now the user use their access data to log in to the iPhone/iPad and can then carry out the setup steps you specified.

Regardless whether you have configured automatic assignment of new devices to an MDM server in the Apple Business Manager or not, the device still has to be manually assigned to your MDM server.

Following completion of the setup in the Apple Configurator, you can find the device in the Apple Business Manager.

Note! If the error message occurs at this point, the device may have been added to Apple Business Manager at an earlier time.

Wait till the iPhone is configured and give it to a user.

Then specify which setup steps should be carried out on the device by the user (example in illus.).

Select Generate a new supervision identity, if you are creating a new organisation.

In the next step, enter your Apple ID for Apple Business Manager.

Create a new organisation or select an existing one.

If you are using a proxy server (with the Cortado Proxy Extension), please select the SSL certificate for the proxy server.

In the next step, select the SSL certificate for Cortado MDM or the Cortado server.

If you receive an error notification (see illus.), ignore and click on Next.

If you are using Cortado Server: Use the host name or the IP address of the Cortado server.

If you are using Cortado MDM: Use the following URL:.

In the next window, enter the server name (your choice) and the host name or the URL.

In the next window, select New Server and confirm with Next.

Check the checkboxes Add to Apple School Manager or Apple Business Manager and Allow devices to pair with other computers.

Select the device in the Apple Configurator and click on Prepare (arrow in illus.).

(Proceed as described in the Apple user manual.) Or enter the language, country and Wi-Fi on the iOS device before clicking Prepare in the next step. Either create a Wi-Fi profile in Apple Configurator 2 and add it to the device. Note! Make sure that your iOS device is connected to the Wi-Fi. Apple will not accept self-generated certificates in this case.

#Apple configurator provisional enrollment failed manual

Note for Cortado Server users! Manual device integration only works if you are using a server certificate for Cortado Server that was purchased from an official certification authority. Note! If you want to register a device again, first delete the server in the Preferences.

#Apple configurator provisional enrollment failed mac

Restore the device to factory default settings and connect it to the Mac via USB.

#Apple configurator provisional enrollment failed for free

Load the Apple Configurator 2 (2.5 or later) onto your Apple Mac. The configurator can be downloaded for free from the Mac AppStore.

#Apple configurator provisional enrollment failed how to

In the following, we’ll show you how to go about this. In the meantime, it has also become possible to manually register iOS devices (from version 11) with Apple for your company. (See how to integrate those devices here.) For a long time, this was only available for devices that were purchased from an authorised dealer. AimĪpple Business Manager offers the opportunity to quickly and easily integrate iOS devices into the enterprise’s IT. We show you how to do this in our article How to register iOS devices in Apple Business Manager using an iPhone. This new method works very quickly and easily. Note! Starting with iOS version 16.0, you can use an iPhone with Apple Configurator 2 instead of a Mac. Do you have iOS devices that were not purchased through an authorized Apple dealer and want to retrospectively add them to your Apple Business Manager and manage them with Cortado? This How To shows you how to configure the devices and take advantage of the benefits (enhanced anti-theft protection, automatic setup, supervision).